Shipping & Delivery Policy

We pack and ship every product with efficiency and care for the best installation experience. Sediment Design works with reliable local partners in various services such as delivery and installation. Many pieces may require final site assembly that will be done by our friendly team.

We offer different levels of service depending on your needs, location, and budget.

LOCAL PICKUP or DELIVERY

Local pickup is always free!

Pickups should bring blankets, straps, and a friend to help put the furniture into your vehicle.

If assistance is needed Sediment Design can provide delivery at additional charges by our team or a trusted third party depending on availability. Delivery by Sediment Design will include any final assembly, placement, and leveling. Delivery by Sediment Design does not include removing old items or doing electrical hookups.

Delivery and Pickups are made between 8am-4pm on weekdays. We'll schedule this with you once your piece is ready and final payment is complete.

Item storage over 14 days may incur storage fees

SHIPPING DURATION

Long distance transit times in North America generally range from 3 to 10 business days depending on distance and other details. We'll provide you with an ETA and Tracking once we've confirmed your order and shipping details. Contact us for more details. Sediment Design cannot guarantee shipping times due to weather, traffic, or other delays.

DAMAGE DURING SHIPPING

We take great care in packing and crating your product and always strive for the best unboxing experience and product care. However due to the logistics of moving large and heavy items infrequent accidents can happen. As per our warranty, please inspect your purchase immediately upon receipt. Visible freight damage must be noted on the freight bill prior to taking receipt of the orders. Concealed damage claims must be filed within 5 days of receipt of shipment and include photos of the damage. Please save all of your paperwork, packaging materials and take photographs and contact us immediately to arrange for warranty claims.

If you have any questions send us an email and we'll get them answered for you!